Gmail Hotmail Yahoo Excite EarthLink Cox Outblaze AOL Roadrunner Adelphia USA.NET Verizon Compuserve AT&T / SBC Global / Bellsouth Barracuda Centurytel Charter Comcast IP whitelist request form

If you have been blacklisted, the next step is to contact the ISP in question, and request to be removed from their blacklist (delisted). Each ISP has a process for applying, most starting with an online form. Here are links to some of the more popular ISP�s whitelisting/delisting applications


AOL / Compuserve
Follow the directions in the article below:

AT&T / SBC Global / Bellsouth
Include your private IP address in the body of the email.

Follow the instructions located here: How do I get a block from Barracuda Lifted

Send a copy of a bounce error to [email protected]


Fill out the form located at:


Send us a copy of the bounced email notification to [email protected]

Please send an email with the complete header to [email protected]
Allow 12-24 hours, our server engineers will fix the issue once the email is received.

Send email to Excite asking to be removed from email blacklist
[email protected]

A Helpful Website

Go here for messages being blocked or marked as spam

Follow the directions in this article – Answering the Sender Information Form for Hotmail Delivery 

Juno / NetZero / Bluelight (United Online)
Getting onto whitelist:

You can check if you are blocked and request whitelisting here:

Roadrunner / Adelphia
Follow instructions for removal.

Your IP address can be checked and you can request whitelisting at –

Verizon (whitelist application)

Follow the directions in this article – Yahoo is Filtering/Blocking my Email

*** If you have received an error message regarding 88.blacklist.zap, they are quick to help with delisting issues– Please email the bounce back message  to[email protected]. In your email please let frontbridge know that you are emailing to an opted-in list. Aslo mention that Complaints, Unsubscribe requests, andhard bounces are automatically deactivated in your list.


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