The best suitable plan is intended for Startup web hosting companies who are looking for an affordable and round the clock support plan. Our shared team will carry the workload of your server maintenance and support for your customers. Email and Livechat supports are included within this plan which makes it even better. We will provide support regardless of the number of servers you have or the number of tickets per month. We will help you set up new servers or VPSs as per your requirement. Our well-experienced technicians will make sure no resources are wasted so that you won’t need to pay for extra resources for new users. You will get the most out of your server without compromising the performance of the servers. Our monitoring feature will make sure your clients don’t face any unwanted downtime for the services. Our friendly and knowledgeable server technicians are at your service to provide powerful semi-dedicated server support in safeguarding your server and are responsible for seamless communication with other IT infrastructure components.
The pricing is for one admin per month which covers 8 hours a day and 5 days a week. You can mix L1, L2, L3 admins to cover your 24×7 requirements. Minimum of 4 techs are needed for 24×7 service.
Features |
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20 minutes Guaranteed Response Time |
Shift of 8 hours/day and 5 days a week |
Microsoft and Redhat Certified Engineers |
Proactive Server Monitoring |
Server monitoring and quick response |
Quality assurance Team to ensure the quality of each ticket |
Advanced Server Hardening including firewall setup |
Third-party Software installation |
Unlimited server support and support tickets |
L1 Support |
L2 Support |
L3 Support |
Sales support |
Billing support |
New Servers Setup and provisioning |
Number Of Servers |
Virtualization Administration support |
Control panel support |
Server Migration |
Research & Development |
Project Planning |
Automation |