24/7 Server Monitoring
Availability, Windows services, resource use, storage and agreed production checks are monitored continuously. Alerts are routed to our operations team for investigation.
Practical Windows administration
Ongoing management for the Windows Server you already run
Our Windows server management services provide continuing administration after your infrastructure has been provisioned. The plan covers the operating system, supported roles and the routine technical work required to keep a production Windows environment dependable.
We do not sell Windows hosting, VPS plans, dedicated servers or cloud accounts. Your infrastructure stays with your chosen provider or virtualisation platform. Our Windows server administrators work on the environment you already own or rent.
This service is designed for businesses, agencies, software teams and infrastructure owners that need experienced Windows server support without relying on one internal system administrator for every alert, update and outage.
Problems detected earlier
Availability, services, resources and disk conditions are watched continuously.
Performance stays visible
CPU, memory, storage, processes and application behaviour are reviewed together.
Updates are planned
Windows updates and required restarts are handled around the production workload.
Security is maintained
Access, firewall policy, exposed roles and security configuration are reviewed.
Incidents get investigated
Event logs, service state and recent changes are checked before corrective work.
Work is documented
Reporting records completed tasks, risks and recommendations that remain open.
What the plan covers
Complete Windows Server management and support
Routine maintenance and evidence-led troubleshooting are combined in one monthly management plan.
Updates and Patch Management
Windows Server updates are reviewed and scheduled with dependencies and restart requirements in mind. Failed updates and post-reboot service problems are investigated.
IIS and Application Pools
IIS sites, bindings, TLS certificates, application pools, worker processes and server-side errors are configured and troubleshot within the agreed scope.
Active Directory and RDS
Windows roles such as Active Directory, Group Policy, DNS integration and Remote Desktop Services can be administered after the environment is reviewed.
SQL Server Operations
Service availability, connectivity, resource pressure, maintenance jobs and common Microsoft SQL Server symptoms are reviewed at the server layer.
Hyper-V and Virtual Machines
Hyper-V hosts, virtual switches, guest state, storage use and common VM connectivity or resource problems are investigated with the underlying host in view.
Windows environments
Windows Server
Azure
AWS
Google Cloud
Plesk
OVHcloud
Windows ServerAzureAWSGoogle CloudPleskOVHcloudAdministrator-level technical coverage
Windows Server support across connected roles and services
A Windows Server problem rarely belongs to one screen. An unavailable website may begin with a stopped application pool, certificate binding, name-resolution fault, exhausted memory, storage latency, service account permission or failed update. A Remote Desktop problem can involve licensing, firewall rules, network policy, user rights or a session host rather than the RDP service alone.
Our Windows server administrators investigate the environment as a connected production system. Event Viewer records, service state, Performance Monitor data, resource use, network listeners, scheduled tasks, update history and recent configuration changes are reviewed before we decide what should change. That allows Windows server support to address the cause instead of repeatedly restarting the visible service.
Covered administration can include IIS, application pools, certificates, Windows Firewall, users and permissions, Active Directory roles, Group Policy, DNS, Remote Desktop Services, Hyper-V, SQL Server services, PowerShell tasks and backup-job warnings. Multi-server domains, failover clusters, custom enterprise applications and legacy versions are reviewed during onboarding so boundaries are clear.
Production updates and configuration changes are planned around the workload. When a restart or role change can affect availability, we document the reason, dependencies and practical rollback path before scheduling it. Your team receives a useful record of the Windows Server administration completed and the risks that still need attention.
System and event diagnosticsEvent logs, service state, processes, listeners, resources and recent changes are reviewed together.
IIS and application runtimeSites, bindings, certificates, application pools and server-side failures stay within scope.
Identity and remote accessActive Directory roles, Group Policy, DNS and Remote Desktop issues are investigated.
SQL and scheduled workloadsSQL Server services, maintenance jobs, Task Scheduler and related failures are checked.
Hyper-V and networkingHosts, guests, virtual switches, Windows Firewall and connectivity are reviewed together.
Updates, security and backupsPatch state, restart planning, access controls and existing backup-job warnings remain visible.
Clear ownership
Your provider runs the infrastructure. We manage Windows Server.
There is no requirement to move to infrastructure sold by us. We work with your existing Windows Server instance, whether it runs on a cloud VM, VPS, dedicated machine or supported virtual platform.
A typical managed environment includes
- Secure administrator access for the agreed Windows Server work
- IIS, Active Directory roles, Remote Desktop Services, Hyper-V or Plesk for Windows
- Production application, database, DNS and file services
- Monitoring, monthly reviews and unlimited tickets for covered administration
Important: software development, Microsoft and third-party licences, provider charges, storage and new infrastructure are separate. Complex domains, clusters and legacy systems are assessed before coverage is confirmed.
Choose the right support path
Monthly Windows management or one-time assistance?
Use ongoing management for continuing operational coverage, or one-time support for a clearly defined Windows Server incident.
Monthly Windows Server Management
Best for production systems that need ongoing monitoring, update planning, role administration, security work and engineers who already understand the environment.
- From $149 per server monthly
- 24/7 monitoring and alert investigation
- Unlimited support tickets for covered work
Emergency or Hourly Windows Support
Best for a specific outage, update failure, IIS issue, RDP problem or administrator task when you do not need a continuing monthly plan.
- Incident scope agreed before work
- Suitable for urgent troubleshooting
- Your infrastructure ownership stays unchanged
A controlled handover
How Windows Server onboarding works
We understand the roles, dependencies and maintenance constraints before making production changes.
Share the environment details
Tell us about the Windows version, provider, server roles, applications and current concerns.
Baseline review
We inspect updates, services, roles, resources, access, security controls and backup status.
Priorities agreed
Urgent risks and recommended work are documented before disruptive changes or restarts.
Ongoing management
Monitoring, maintenance, covered support tickets and reporting continue under the plan.
Client feedback
Trusted for complex server work
These published reviews reflect our wider server troubleshooting, migration and ongoing management work.
Five-Star Reviews100% of published reviews are five stars
Trustpilot
We had a difficult urgent server migration due to an OVH issue. The team did an awesome job migrating us to a new server. Other companies could not solve the issue. Highly recommended for Linux server issues.
LL
Lucas LimSingapore · Trustpilot review
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Read and verify all reviews on Trustpilot
Useful before you buy
Server management planning guides
Practical articles for deciding how ongoing server administration should be organised.
Planning
When to Outsource Server Management
Recognise when internal server work is becoming an operational risk or distraction.
Read the guide →OperationsAdvantages of Outsourcing Server Management
Understand what external administration can add to a production environment.
Read the guide →SelectionChoosing a Server Management Company
Questions to ask before granting another team access to important infrastructure.
Read the guide →Windows server management FAQ
Need to confirm a Windows version, server role, domain design or multi-server requirement? Send the details and we will check the fit before onboarding.
The monthly service includes 24/7 monitoring, Windows Server update planning, service and role administration, security review, performance troubleshooting, backup-job oversight, monthly reporting and unlimited support tickets for covered server work.
No. iServerSupport is a server management company, not a hosting provider. You keep your provider account, server ownership and infrastructure billing. We administer the Windows Server environment running on that infrastructure.
We manage supported editions of Windows Server used for production workloads, including current Windows Server 2019, 2022 and 2025 environments. Older or end-of-support systems require review before coverage is confirmed.
Yes. Covered IIS work can include site and binding configuration, certificates, application pools, service faults, resource limits, logs and common server-side performance issues. Application-code development is separate.
Active Directory, Group Policy, DNS-integrated roles, Remote Desktop Services and related Windows Server administration can be included when the environment and required access are reviewed during onboarding.
We can investigate and administer supported SQL Server services at the server level, including service availability, resource use, connectivity, maintenance-job failures and common performance symptoms. Database development and application query rewrites are separate unless specifically agreed.
The standard Windows server management plan starts at $149 per server per month. Multi-server domains, clusters and unusually complex environments are reviewed so the appropriate scope can be confirmed.
Yes. We can manage Windows Server virtual machines hosted with major cloud and infrastructure providers when administrative access and the relevant platform controls are available. You retain ownership and billing for the provider account.
Yes. A defined outage, update problem, IIS fault, Remote Desktop issue or administrator task can be handled through emergency server support or hourly server administration when ongoing monthly management is not required.
We normally need a suitably privileged Windows administrator account and secure remote access appropriate to the agreed work. Provider, cloud, DNS or control-panel access may also be required for tasks that involve those systems.
Put a Windows Server team behind your infrastructure
Keep your existing provider and server ownership. Add ongoing monitoring, update planning and experienced Windows support from $149 per server each month.