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Practical guides for managing Linux servers, control panels, cloud infrastructure, security, and email systems.

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Guides from the field

68 published guides
Plesk backup configuration screen with remote storage and schedule settings
KBPlesk

Configuring Reliable Automated Backups in Plesk

How to configure reliable automated backups in Plesk, covering the Backup Manager, the pleskbackup CLI utility, remote storage configuration and how to catch a silent backup failure.

5 min read
Support team dashboard showing a spike in tickets during a mass outage
SMServer Management

Handling a Support Ticket Surge During a Mass Outage

A practical playbook for handling a sudden support ticket surge during a mass outage, covering triage rules, status page communication and what to do once service is restored.

4 min read
Checklist for vetting a hosting support provider before signing a contract
SMServer Management

How to Vet a Hosting Support Provider Before You Sign

A practical vetting checklist for choosing an outsourced hosting support provider, covering the questions to ask, the trial to request and the red flags worth walking away from.

5 min read
Server migration from cPanel to Plesk shown as a data transfer between two servers
KBPlesk

Migrating From cPanel to Plesk Without Downtime

A step by step plan for migrating from cPanel to Plesk without downtime, covering DNS preparation, data transfer, verification on the new server and a safe cutover sequence.

4 min read
Cloud server sizing dashboard showing CPU and memory utilization over time
CLCloud Infrastructure

Right-Sizing a Cloud Server Without Over-Provisioning

How to right-size a cloud server using real historical utilization data rather than guesswork, covering the metrics that matter and the tools each major provider offers.

5 min read
Cloud server and dedicated server infrastructure compared side by side
CLCloud Infrastructure

Cloud Server vs Dedicated Server: Real Cost and Performance Comparison

A practical cost and performance comparison between cloud servers and dedicated servers, covering pricing structure, CPU and disk behavior, scaling and who actually manages the box.

6 min read
Terminal showing cloud server performance metrics being diagnosed
CLCloud Infrastructure

Diagnosing a Slow Cloud VM: CPU Steal, Noisy Neighbors and IOPS Limits

A step-by-step diagnostic path for a cloud VM that feels slow for no obvious reason, covering CPU steal time, burst credit exhaustion and storage IOPS throttling.

5 min read
Support engineer comparing in house and outsourced hosting support costs
SMServer Management

In-House vs Outsourced Web Hosting Support: What It Actually Costs

A practical cost comparison between building an in-house hosting support team and using outsourced web hosting support, covering salary, coverage gaps and hidden overhead.

5 min read
Terminal session recovering a Plesk server from the command line
KBPlesk

Plesk Admin Panel Won't Load: How to Recover via CLI

A command line recovery path for a Plesk admin panel that will not load, covering the sw-engine service, the built in repair utility and how to tell the cause apart from the symptom.

4 min read
Checklist for triaging a server outage before calling emergency support
SMServer Management

Server Down at 3 AM: A Triage Checklist Before You Call Support

A calm, ordered checklist for the first minutes of a server outage, covering what to check, what to capture, and what information actually speeds up emergency support.

5 min read
Checklist of what is included in a managed server support agreement
SMServer Management

What's Actually Included in Managed Server Support

A clear breakdown of what managed server support usually includes and excludes, covering response time commitments, monitoring scope and what counts as unlimited tickets.

5 min read
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