Moonlight Support

Having issues managing customer requirements because of different timezones? No more worries. Our night hour team will be ready to help your customers satisfy their requirements with the services. It gets interesting that we also provide support via Livechat so that your customers don’t need to wait for ages to get the issues resolved. L1 – L2 level issues will be resolved via LiveChat within minutes. you can even customize the shift according to your convenience. Just like 24×7 support, you won’t need to sacrifice the quality of the resolution methods. Our team will provide the best and cost-friendly solutions to your business. Redhat and Microsoft certified engineers will be handling the customer’s requirements so that you don’t need to worry about resolution time. your customers will get an assured 30 minutes response time for all the tickets. And you can also switch this plan to a 24×7 plan like dedicated support anytime.

$1799.00/Month

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  • Our shared team will work for Office off hours

  • Microsoft and Redhat Certified Engineers

  • Live chat and Ticketing system Support

  • Customizable Shifts

  • Guaranteed 30 minuses response time

  • 6 hour maximum resolution time

  • Level 1-3 Support