Malicious code removed
Injected PHP, JavaScript, spam links and unwanted files are traced and cleaned.
One-time cleanupEngineer-led workYour current host stays unchanged
A complete cleanup
A clean website needs more than a green scan result
A scanner can identify suspicious patterns, but it does not always explain how an infection persists. A modified plugin may recreate a deleted file. A hidden administrator account can restore access. Injected database content can keep redirecting visitors after the obvious PHP file has been removed.
Our WordPress malware removal service treats the website as a connected system. We review the application files, database, users, configuration and common persistence locations together. Clean WordPress core files and trusted component copies are used where practical, while legitimate content and custom configuration are preserved.
The goal is a usable, verified site with a clear record of what was found, what was changed and any remaining risk that belongs to the wider hosting account or server.
Hidden access checked
Rogue administrators, suspicious accounts and common backdoor locations are reviewed.
Database injections cleaned
Malicious options, scripts, spam content and altered records are investigated.
Persistence points reviewed
Scheduled tasks, must-use plugins, uploads and configuration files are checked.
Entry path addressed
Vulnerable components and exposed access are reviewed within the agreed scope.
Cleanup verified
The site, administrator area and important public pages are checked after the work.
What the service covers
WordPress malware cleanup across the whole website
Each infection behaves differently, so the investigation follows evidence rather than a fixed list of filenames.
WordPress Core Integrity
Core files are compared with trusted copies and replaced where appropriate. Unknown files in core locations are investigated rather than ignored.
Plugins and Themes
Active and inactive components are reviewed for modifications, unsafe versions and abandoned code. Trusted packages are used for replacement when available.
Database Malware Removal
Posts, options, widgets, users and other records are checked for injected scripts, hidden links, spam pages and unauthorised changes.
Users and Credentials
Administrator accounts are reviewed and suspicious access is removed. Password, secret-key and hosting-account recommendations are provided as needed.
Configuration and Redirects
Configuration files, rewrite rules and redirect behaviour are inspected for injected code, cloaking and traffic diversion.
Post-Cleanup Verification
Public pages, login access and key site functions are checked after cleanup. Findings and follow-up actions are handed back clearly.
Engineer-led investigation
Why hacked WordPress websites often become infected again
Removing the first suspicious file may make a warning disappear, but it does not prove the website is clean. Attackers often leave more than one way back in. A small loader can fetch a larger payload, a scheduled task can recreate deleted code, or a rogue administrator can simply upload the infection again.
We look for those relationships. File modification times, unfamiliar PHP in writable directories, altered bootstrap files, database options, administrator accounts, cron activity and rewrite rules can reveal how the compromise survives. The exact checks depend on the symptoms and hosting access available.
The wider account boundary also matters. If several websites share one hosting account, an infected neighbour may be able to reinfect the site you purchased cleanup for. Stolen control-panel or SFTP credentials can have the same effect. When evidence points beyond one WordPress installation, we explain the risk before expanding the work.
Cleanup is followed by practical correction. Vulnerable or abandoned components are updated, replaced or disabled where possible. Access recommendations are documented, and the site is checked again after the malicious changes have been removed. This is the difference between deleting a visible symptom and carrying out a responsible hacked WordPress website cleanup.
A clearly defined service
One website, one cleanup scope
The standard price covers one WordPress installation. We confirm access and symptoms before changing the site, then tell you if the evidence points to a wider account or server compromise.
The standard cleanup is designed for
- One accessible WordPress website with an identifiable infection or compromise
- File, database and administrator access sufficient for the agreed work
- Trusted plugin and theme packages supplied for paid products when replacement is needed
- A post-cleanup report with findings, changes and practical next actions
Multiple websites, server-wide compromise, custom application repair, damaged data, redesign work and third-party licence costs are outside the standard one-site scope. We discuss those requirements before additional work begins.
Choose the right support path
One-time malware removal or ongoing website protection?
Use the cleanup service for an active WordPress infection. Add ongoing server security only when you need continuing protection after recovery.
WordPress Malware Removal
Best when the site is redirecting, showing spam, carrying malicious code, reporting unknown administrators or failing a security review.
- From $199 for one website
- Files and database reviewed
- Backdoors, injected code and persistence investigated
Server Security and Management
Best when you control the server and need continued patching, monitoring, hardening and technical support after the website has been cleaned.
- Suitable for client-owned or rented infrastructure
- Operating system and services managed separately
- No need to move to our hosting
A controlled cleanup
How WordPress malware removal works
We protect the working site, investigate the infection and keep the scope clear from start to finish.
Confirm symptoms and access
We review what you have seen and confirm that the available access is sufficient for the cleanup.
Preserve and investigate
A working copy or backup is retained where practical before files, data, users and persistence are examined.
Clean and correct
Malicious changes are removed, trusted components are restored and the likely entry path is addressed within scope.
Verify and hand over
The cleaned site is checked and you receive the findings, changes and any wider recommendations.
Client feedback
Trusted when websites and servers need recovery
These published reviews describe the care, investigation and technical response customers received from iServerSupport.
Five-Star Reviews100% of published reviews are five stars
Trustpilot
We had a difficult urgent server migration due to an OVH issue. The team did an awesome job migrating us to a new server. Other companies could not solve the issue. Highly recommended for Linux server issues.
LL
Lucas LimSingapore · Trustpilot review
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Read and verify all reviews on Trustpilot
Common questions
WordPress malware removal FAQ
Need to confirm a multi-site infection, unusual hosting setup or wider server problem? Send us the details and we will check the fit before work begins.
The service covers one WordPress website. We inspect WordPress files, the database, administrator accounts, scheduled tasks and common persistence locations; remove malicious code and backdoors; replace compromised components with trusted copies when available; review the likely entry path; and verify the site after cleanup.
Yes. The database is checked for injected scripts, spam links, altered options, rogue users and suspicious content. Legitimate content is preserved wherever possible while malicious entries are removed.
An engineer reviews the infection and cleanup. Security tools can help locate suspicious changes, but the work is not limited to accepting an automated scan result. Files, database content, access and persistence points are checked in context.
The cleanup covers malicious redirects, injected JavaScript, spam pages and hidden links caused by the WordPress infection. Search engines may need additional time to recrawl the cleaned site, and a review can be requested through the website owner's search console when applicable.
It can return if a vulnerable component, stolen credential or wider hosting-account compromise remains. We address the likely entry path within the agreed scope and provide practical follow-up recommendations. Server-wide or multi-site compromise may require additional work.
We normally need WordPress administrator access plus hosting control-panel, SFTP or SSH and database access that is sufficient for the agreed cleanup. The exact access depends on where the site is hosted and how the infection behaves.
Work begins after access and scope are confirmed. Completion time depends on the size of the site, the infection, available clean copies and whether the hosting account contains other compromised websites. We report wider issues before expanding the scope.
Yes. The standard cleanup starts at $199 for one WordPress website. Multiple sites, server-wide compromise, custom application repair and work outside the standard scope are reviewed separately before additional work begins.
Get the infected WordPress site cleaned properly
Start with one website from $199. We will confirm access and scope, investigate the infection and explain any wider hosting or server risk we find.