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the cpu has been maxed out for more than a 6 hour period:

 

IMPORTANT: Do not ignore this email.

This is cPanel stats runner on server.xxxxxxxxxxx.com

While processing the log files for user pointl2, the cpu has been 
maxed out for more than a 6 hour period.  The current load/uptime line on the server at the time of 
this email is
 18:28:00  up 363 days, 01:21,  0 users,  load average: 5.4, 6.43, 7.8
 You should check the server to see why the load is so high and take 
steps to lower the load.  

If you get the above mail from cPanel stating that the cpu has been maxed out for more than 6 hour period, It means that the stats processing on your server has stopped. The stats software that cPanel provides pauses the processing when the load becomes too high. If it stops for more than 6 hours, it will generate this mail to let the admin know that stats have not completed as they should have.

You can check the current load stats of your server using top command and you can find if any process is taking all the load.

You can fix the stat process by following the instructions below,

log in to WHM

Go to WHM >> Server Configuration >> Tweak Settings

Under the tab Stats and Logs you can find the option “Extra CPUs for server load” you need to change the value there from 0 to1.

Now it should be started.

Need our help to fix the issue ? Submit Support Ticket Now

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